Privacy Policy

Legal disclaimer

Effective Date: 11/01/2025

Introduction
Welcome to Mirtek (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, disclose, process and manage personal information of users and visitors of our website located at mirtek.io (the “Website”), and any related products or services we provide.
By accessing or using our Website or services, you acknowledge that you accept the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Website or services.

Scope
This Privacy Policy applies to all users and visitors of the Website, and to any personal information we collect through our Website, communications, and services. Depending on your jurisdiction and the services you use, additional rights or obligations under applicable law may apply (for example the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA) in California, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada). We encourage you to review this Policy carefully.
You are responsible for ensuring your use of the Website is in accordance with applicable laws in your jurisdiction.

Information We Collect
We may collect different kinds of personal information depending on how you use the Website or our services, including:

Information you provide directly: e.g., name, email address, company name, phone number, job title, when you register for an account, request a demo, contact us, subscribe to our newsletter or otherwise communicate with us.
Automatically-collected information: e.g., IP address, device information (browser type, operating system), usage data (pages visited, time spent, referrals, clicks), cookies and similar tracking technologies.
Third-party or public sources: we may obtain information from third parties (for example analytics providers, marketing partners) or from publicly available sources as permitted by law.

How We Use Your Information & Why
We use your personal information for purposes including (but not limited to):

To provide, maintain and improve our Website, services and user experience.
To communicate with you (for example responding to your enquiries, sending you updates, newsletters, marketing communications if you consent).
To process your registration, requests or transactions (e.g., account setup, demo requests).
To monitor and analyze usage of our Website and services, for analytics, research and business insights.
To comply with legal obligations, enforce our terms of service, protect our rights, property and safety as well as those of our users.
To personalize your experience (for example offering relevant content or suggestions).
We will only use your personal information for the purposes stated in this Policy, or for other purposes that we notify you of at or before the time of collection.

Legal Basis for Processing (where and as applicable)
Where required under data-protection laws (for example under the GDPR), we rely on one or more of the following legal bases to collect and process personal data:

Your consent (you have given clear consent).
Performance of a contract or steps prior to entering into a contract with you.
Compliance with a legal obligation.
Our legitimate interests (provided such interests are not overridden by your rights and interests).
If you are a resident of a jurisdiction that requires us to disclose the legal basis for processing, you may request it via our contact information below.

Sharing Your Information / Third Parties
We may share your personal information with:

Service providers, contractors or agents who assist us with operations (e.g., hosting, analytics, email delivery, billing) under confidentiality obligations.
Affiliates or other entities in connection with a corporate restructuring, merger or acquisition, subject to appropriate safeguards.
Legal or regulatory authorities, law enforcement or others when required or permitted by law (for example to comply with a subpoena or protect rights, safety or property).
With your consent or at your direction.
We do not sell your personal information for profit, unless explicitly disclosed and agreed otherwise.
If your data is transferred across borders (for example outside Canada or the country in which you reside), we will ensure appropriate safeguards are in place.

Cookies & Tracking Technologies
We use cookies and similar technologies to collect and store information about your interaction with our Website and services (for example for analytics, remembering preferences, improving performance, marketing).
You may have choices with respect to cookies (e.g., via browser settings or consent banners). Please refer to our separate Cookie Policy (if applicable) or the cookie-banner information on the Website for more details.

Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected (including to satisfy any legal, accounting, or reporting requirements) or as required by applicable law. After that period, we will securely delete or anonymize your information.

Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Access: request a copy of the personal information we hold about you.
Correction/Rectification: request correction of inaccurate or incomplete information.
Erasure/Deletion: request deletion of your personal data (subject to legal or contractual restrictions).
Restriction of processing: request that we limit how we process your personal data.
Data portability (where applicable): request your data in structured, commonly-used format.
Withdraw consent: where processing is based on consent, you may withdraw it at any time (though this does not affect processing already done).
Object to processing: you may object to processing based on legitimate interests or direct marketing.
Lodge a complaint with a supervisory authority: if you believe we have violated your rights.
To exercise any of these rights, please contact us (see “Contact Us” below). We may ask you to verify your identity before fulfilling such requests.

Security
We take commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

International Transfers
Your information may be transferred to, stored in, and processed in jurisdictions outside your country of residence (including countries with different data-protection laws). Where required by applicable law, we will ensure appropriate safeguards (such as standard contractual clauses or other legal mechanisms) are in place to protect your rights.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example to reflect changes in our practices, services, technology or legal/regulatory requirements). We will post the updated policy on the Website and update the “Effective Date” above. When significant changes are made, we may also provide additional notice (for example via email or a banner). Your continued use of our Website after the update constitutes your acceptance of the updated policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data-practices, or wish to exercise your rights, please contact us at:
Mirtek
Email: info@bokkerentals.com
Address: Calgary AB
Phone: +1 (825) 882-6553

Legal Disclaimer
The explanations and information provided in this Privacy Policy are high-level and general. They are intended for informational purposes only and do not constitute legal advice or guarantee legal compliance. Your use of this Website and our services is subject to our Terms of Service and applicable law. You are responsible for ensuring that your use of the Website and services, and our data-processing practices, comply with all applicable laws in your jurisdiction. We recommend you obtain independent legal advice to assess your requirements and obligations.
This Privacy Policy is not a contract between you and Mirtek, and it does not create any enforceable rights on your behalf.